EASA, DGCA Exam Module 09 All Book Mixed Questions Made By AviAtor SuNiL BhaBar
This Pdf is created for the preparation of EASA DGCA Module 09 (Human Factors). It includes EASA Module 09 Book, DOC9683 Book, CAP175 Books Questions, old question papers, and self-made questions. This Pdf covers important topics such as Human Error, Crew Resource Management (CRM), Fatigue, Stress, Communication, and Decision Making. Read the Pdf in-depth and understand each topic for preparation. Focus on human elements and their role in aviation processes. Make notes and revise difficult topics regularly. Check your preparation with mock tests and focus on time management.
AviAtor SuNiL BhaBar Module 09 Questions Pdf.
Key points of human factors in aircraft maintenance department by AviAtor SuNiL BhaBar
1. The "Dirty Dozen" human factors
• Lack of communication: Ensure clear, complete communication; avoid misunderstandings.
• Complacency: Be cautious; avoid becoming overly familiar with routine tasks.
• Lack of knowledge: Strive for continuous learning; refer to the manual when in doubt.
• Distractions: Minimize interruptions; use checklists to stay on track.
• Lack of teamwork: Promote collaboration and share information effectively.
• Fatigue: Prioritize rest and workload management; recognize signs of fatigue.
• Lack of resources: Ensure availability of proper tools, materials, and information.
• Stress: Manage time effectively; avoid cutting corners under stress.
• Lack of assertiveness: Speak up when safety concerns arise.
• Stress: Address and manage personal and work-related stress.
• Lack of Awareness: Maintain situational awareness; understand the wider impact of actions.
• Norms: Follow standard procedures; avoid unsafe informal practices.
2. Error Management
• Hazard Identification: Identify and mitigate potential hazards before starting a task.
• Adherence to Procedures: Follow manuals, checklists, and accepted protocols.
• Incident Reporting: Encourage reporting of errors and near misses to prevent recurrence.
• Continuous Improvement: Learn from past incidents to enhance future performance.
3. Training and Qualification
• Ongoing Training: Stay updated on new technologies and practices.
• Qualification Checking: Regular assessment to ensure skill proficiency.
• Knowledge Sharing: Promote a learning culture among team members.
4. Ergonomics and Environment
• Workplace Design: Ensure ergonomic equipment and setup to minimize physical stress.
• Optimal Conditions: Maintain proper lighting, noise control, and temperature.
• Safety Equipment: Ensure availability and proper use of Personal Protective Equipment (PPE).
5. Safety Culture
• Promote Accountability: Promote a culture where safety is a shared responsibility.
• Encourage Reporting: Create a non-punitive environment for raising concerns.
• Management Commitment: Leaders should prioritize and model safety practices.
6. Decision Making and Situational Awareness
• Assess Situations: Continuously evaluate work environment and task progress.
• Recognize Limitations: Understand individual and team limitations in decision making.
• Plan and prioritize: Perform complex tasks in a systematic way.
7. Communication protocols
• Clear handovers: Ensure thorough shift handovers to avoid missed information.
• Active listening: Confirm understanding when receiving or giving instructions.
• Standardized language: Use clear terminology to prevent misinterpretation.
8. Mental and physical health
• Self-care: Maintain physical fitness and mental health.
• Support systems: Offer access to comprehensive counseling and support services.
• Work-life balance: Avoid burnout through appropriate time-off policies.
By understanding and implementing these key human factors, aircraft maintenance technicians can increase safety, reduce errors and contribute to more reliable aviation operations.
